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Open and timely internal communication – an imperative of a strong company

Franck - Implementation of intranet solutions through a modern SharePoint Online platform

Franck d.d. is one of the leading food company in the region, which achieves its success thanks to continuous optimization and improvement of production processes, monitoring of market trends and key performance indicators. As an organization that gathers almost 500 employees and carries out numerous internal and external activities, it attaches significant importance to the quality of communication.

Intranet –internal communication support

Regularly informing employees about important current topics, from the development and launch of new products, campaigns, various events to business results are just part of the common practice by which Franck achieves open internal communication.

In order to simplify and speed up the process and increase the interactivity of the content, they decided to redesign the existing corporate portal and a new intranet solution based on the modern SharePoint Online platform.

The modern face of the SharePoint Online platform

SharePoint Online is a cloud-based service, included in the Microsoft 365 package. It enables content sharing and management by increasing cooperation between teams, and with the development of a new modern environment it is even more attractive as a platform for creating a corporate portal, or in other words – intranet.

The modern SharePoint intranet is easy to use, brings personalization at the level of the organization, but also of the individual employee, and is fully integrated with other Microsoft 365 applications such as MS Teams.

Development is extremely fast thanks to numerous out of the box functionalities and web ports that enrich any content in just a few clicks – surveys, photo galleries, MS Stream or YouTube video, etc.

It can be accessed from any device, and thanks to the mobile application, notification arrives for each new content in the starred category. With automatic updates, the IT department has one worry less – because the platform is always supported by the latest technology.

Transparency and two-way communication

sharepoint online

With an attractive intranet design, which is fully adapted to the standards of the Franck brand, a clear categorization and display of various news is created, and it is possible to easily highlight important content and communicate the latest information in real time.

The comments below the posts and surveys ensure two-way communication and easy conduct of various employee opinion polls through which they get valuable feedback in a very short time.

Excellent cooperation and support made it easier for us to switch from the old to the new intranet. With additional education and support from a colleague who was always available for all questions and practical solutions. This kind of support means a lot when you have a large amount of content and materials that need to be transferred to a new intranet in a short time, but also when you want to visually adapt the site to the company's graphic standards.
Ivana Tavra

— Ivana Tavra

Director of Corporate Communications Franck d.d.

Special importance in exceptional situations

Franck’s new intranet came to life just before the corona crisis and proved to be an excellent platform for fast, efficient and transparent internal communication, which is crucial in such situations.

The content included service information, information on various measures they introduced to protect employees, information from the Management and directors of the company, but also information on marketing campaigns and other promotional activities that continued during the crisis.

Franck’s employees were regularly informed about all developments within the company as well as plans to overcome the crisis and ensure long-term sustainable business.

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